Hi Timothy, you shouldn't be having issues with the app on your G3 at this point. If you do, email us at email@example.com and we'll help sort out the issues.
I did not
My apologies for the late reply to your inquiry. We are working on taking control of the forum and answering outstanding questions and concerns. Our app software does not currently support the LG G3. Here is a list of supported devices for the Touch: http://www.striiv.com/supported-devices-touch/. We are always looking to add devices to our supported list. In fact, the G3 is a popular request. I have added your request for G3 support to the tally in our support request log. Thanks for writing in!