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BATTERY WILL NOT KEEP A CHARGE

I have not had my Striv for a year yet and am having trouble with the battery.  I plug it in at night and unplug in the morning.  But when I try to play my game it instantly dies.  When I turn it back on it says please plug in.  Can I replace a battery or what do I need to do?  I really have come to rely on my striv, please help!


9 people have this problem

you need to contact customer service I fear and get them to send you instruction to return to them for replacement unless you can get the place you bought it to take it back.

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