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Knowledge base
Striiv Touch
Frequently Asked Questions
29
What’s included in the box?
Why does my Touch only have four letters/numbers on the screen?
How do I set up my Touch?
How frequently should I sync (reconnect) with the app?
How do I turn on and navigate through my Touch?
See all 29 articles
Troubleshooting
6
My Touch won’t turn on
My Touch won't pair
My Touch is too big. What do I do?
My Touch keeps falling off!
My step count in the app won’t update. What do I do?
See all 6 articles
Tutorials
7
About Sleep Tracking
How to update the Touch
How to navigate newly re-designed Striiv app
How to factory reset
How to Journal (Diet/Weight/Medication/Hydration)
See all 7 articles
Videos
14
Striiv Touch screen navigation
How to charge Striiv Touch
How to wear Striiv Touch
Touch in Sleep Mode
How to trim Striiv Touch wristband
See all 14 articles
Help getting help!
Frequently Asked Questions
0
Community forums
Striiv Forums
Showing recent updates
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Announcements
2
All the forums are here now!
Posted by
Mike Fennelly
,
over 5 years ago
Last Reply
by Robyn Griffey
almost 1 year ago
Smart pedometer Sync Software no longer supported
Posted by
Neil
,
over 3 years ago
Last Reply
by Robyn Griffey
almost 1 year ago
Feature Requests
225
Play Store App Unavailable
Posted by
Nicholas Hazel
,
4 months ago
Last Reply
by Dave Claxon
3 months ago
reset password, link doesn't appear in email address
Posted by
Sherri Ludwig
,
6 months ago
Last Reply
by Ann Johnson
6 months ago
How to start at zero each day
Posted by
Laura Bechard
,
over 7 years ago
Last Reply
by Lilian demello
7 months ago
See all 225 topics
Tips and Tricks
67
Not updating the steps taken
Posted by
Lilian demello
,
7 months ago
Last Reply
by Lilian demello
7 months ago
Sleep tracking no longer working
Posted by
Rob Smith
,
almost 3 years ago
Last Reply
by Bobby Paragon
8 months ago
Water resistant
Posted by
Jackie Wiesler
,
about 2 years ago
Last Reply
by Jackie Wiesler
about 2 years ago
See all 67 topics
Community Solutions
318
Reset password
Posted by
Corinne WrightWells
,
about 5 years ago
Last Reply
by Vanessa Suzanne Lechner
15 days ago
Sign In for Striiv Activity Tracker App
Posted by
Jahmal Lessey
,
about 1 month ago
Last Reply
by Jahmal Lessey
about 1 month ago
Striiv.com not working all day
Posted by
karyn dellas
,
6 months ago
Last Reply
by Guy
about 1 month ago
See all 318 topics
New Feature Feedback
34
Android app Issues
Posted by
Scott Garris
,
over 6 years ago
Last Reply
by Vivek
22 minutes ago
Android App for Stiiv on Google Play
Posted by
Sue Clark
,
over 5 years ago
Last Reply
by Sandra quispe cabrejo
15 days ago
shut down
Posted by
Carol Davis
,
3 months ago
Last Reply
by Black Raven
2 months ago
See all 34 topics
Find Friends Here!
50
Looking for Striiv friends? Look here!
Posted by
Elizabeth Holoubek
,
over 5 years ago
Last Reply
by Carlo J
over 1 year ago
Friends
Posted by
William Wilson
,
7 months ago
Last Reply
by William Wilson
7 months ago
New to Striiv
Posted by
Juanita E
,
almost 5 years ago
Last Reply
by Jtfstang
12 months ago
See all 50 topics