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Knowledge base
Striiv Touch
Frequently Asked Questions
29
What’s included in the box?
Why does my Touch only have four letters/numbers on the screen?
How do I set up my Touch?
How frequently should I sync (reconnect) with the app?
How do I turn on and navigate through my Touch?
See all 29 articles
Troubleshooting
6
My Touch won’t turn on
My Touch won't pair
My Touch is too big. What do I do?
My Touch keeps falling off!
My step count in the app won’t update. What do I do?
See all 6 articles
Tutorials
7
About Sleep Tracking
How to update the Touch
How to navigate newly re-designed Striiv app
How to factory reset
How to Journal (Diet/Weight/Medication/Hydration)
See all 7 articles
Videos
14
Striiv Touch screen navigation
How to charge Striiv Touch
How to wear Striiv Touch
Touch in Sleep Mode
How to trim Striiv Touch wristband
See all 14 articles
Help getting help!
Frequently Asked Questions
0
Community forums
Striiv Forums
Showing recent updates
Start a new topic
Announcements
2
All the forums are here now!
Posted by
Mike Fennelly
,
over 4 years ago
Last Reply
by Teddy Ivan,
almost 2 years ago
Smart pedometer Sync Software no longer supported
Posted by
Neil
,
over 2 years ago
Last Reply
by Karin Theodoros,
over 1 year ago
Feature Requests
223
Lost the tracker
Posted by
Carla Rylett
,
almost 3 years ago
Last Reply
by Philipotoole65,
14 days ago
Steps and sleep
Posted by
Helen Pinson
,
18 days ago
Last Reply
by Helen Pinson,
18 days ago
I lost my charger
Posted by
Hermineh Yousefpour
,
18 days ago
Last Reply
by Hermineh Yousefpour,
18 days ago
See all 223 topics
Tips and Tricks
66
Water resistant
Posted by
Jackie Wiesler
,
12 months ago
Last Reply
by Jackie Wiesler,
12 months ago
Stiiv
Posted by
Sandra Thompson
,
almost 3 years ago
Last Reply
by Neva Whyte,
about 1 year ago
Myland-friends,gems,daily deals all coming soon??
Posted by
Darlene Finley
,
over 3 years ago
Last Reply
by Darlene Finley,
over 1 year ago
See all 66 topics
Community Solutions
303
My striiv will not wake up!!
Posted by
Loyce Kawaguchi
,
over 6 years ago
Last Reply
by John Baker,
17 days ago
Tracker will not update daily step distance etc details
Posted by
Rob Calvert
,
about 1 month ago
Last Reply
by Rob Calvert,
about 1 month ago
Apex Tracker went dark
Posted by
Darlene Finley
,
about 1 month ago
Last Reply
by Darlene Finley,
about 1 month ago
See all 303 topics
New Feature Feedback
32
Game
Posted by
Katylee Gilman
,
over 1 year ago
Last Reply
by Katylee Gilman,
over 1 year ago
Mode sommeil
Posted by
Céline Loslier
,
over 1 year ago
Last Reply
by Céline Loslier,
over 1 year ago
A couple of things about your news watch
Posted by
heather Johns
,
over 1 year ago
Last Reply
by heather Johns,
over 1 year ago
See all 32 topics
Find Friends Here!
49
Looking for Striiv friends? Look here!
Posted by
Elizabeth Holoubek
,
over 4 years ago
Last Reply
by Carlo J,
6 months ago
I am looking for some friends that have a Striiv
Posted by
Lana Lawrence
,
12 months ago
Last Reply
by Lana Lawrence,
12 months ago
My land friends
Posted by
Aly Begley
,
about 2 years ago
Last Reply
by Jilly Mac,
over 1 year ago
See all 49 topics