If you find your Touch wristband keeps coming loose, we have provided you with an alternative clasp that you can switch out.
Watch this video demonstration if you need help.
Make sure you are wearing your Touch the correct direction as well (with the gold dots on the underside of the Touch on the same side as your thumb). This ensures that the pull-to-remove-direction of the wristband is in opposition to daily arm movements (i.e. when you raise your arm up along your torso the clasp won’t catch on anything).